How Our Legal Terms Apply to Your Account
Access to jackpotgo is available only where permitted under your state's laws. We do not operate under a federal licence covering all US states — eligibility is determined by local law, and it is your responsibility to confirm that online casino access is lawful in your
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state before creating an account. Once your account is active, all transactions — including deposits and withdrawals processed through PayPal, Venmo, and Play+ — are subject to the terms set out in our user agreement. We retain transaction records in line with standard financial compliance periods,
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and we may request identity verification documents before releasing a withdrawal. Any dispute arising from account activity will be handled through the process described in our user agreement, and we aim to respond to formal submissions within the timeframes stated there. Material changes to these terms
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will be communicated via the email address associated with your account. Continuing to use the platform after a notified change constitutes your acceptance of the updated terms. If any provision of this policy conflicts with applicable state law, the applicable state law takes precedence. For questions
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about how these terms apply to a specific transaction or account action, reach our support team through the channels listed on this page.
Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.